LegalZoom.com, Inc. - Common Stock (LZ)

Frequently Asked Questions About LegalZoom.com, Inc. - Common Stock (LZ)

Are LegalZoom's services available in all states?

Yes, LegalZoom's services are available in all 50 states, although specific legal requirements and processing times may vary by state. The platform is designed to accommodate the legal needs of customers throughout the U.S., providing tailored services according to state laws.

Can I consult with an attorney through LegalZoom?

Yes, LegalZoom offers options for customers to consult with licensed attorneys through its legal plans. These plans provide varying levels of access to attorneys for legal advice and reviews, allowing customers to address their specific legal needs.

Can I create and manage my LLC through LegalZoom?

Yes, LegalZoom provides a comprehensive service for creating and managing Limited Liability Companies (LLCs). Customers can use the platform to complete the necessary documentation for formation, file the documents with the state, and access additional services like registered agent service and compliance reminders.

Does LegalZoom have any partnerships or collaborations?

LegalZoom has formed several strategic partnerships with various organizations, including business associations and financial institutions, to expand its service offerings. These collaborations often aim to provide customers with bundled services or special discounts, enhancing the value of LegalZoom's platform.

Does LegalZoom offer any guarantees?

LegalZoom offers a satisfaction guarantee on its services, which means that if customers are not satisfied with their purchase, they can receive a refund under specific conditions. This guarantee underscores the company's commitment to customer service and the quality of the services provided.

How does LegalZoom compare to traditional law firms?

LegalZoom differentiates itself from traditional law firms by providing a more cost-effective, accessible, and user-friendly approach to legal services. While traditional firms typically involve higher fees and longer wait times for consultations, LegalZoom streamlines the process using technology, often allowing users to complete legal tasks quickly and at a fraction of the cost.

How does LegalZoom ensure the quality of its legal documents?

LegalZoom employs a team of legal experts and uses software to create its legal documents and forms. The company adheres to legal standards and regulations, and its documents are regularly reviewed to ensure they meet the applicable legal requirements, providing customers with reliable and accurate legal solutions.

How long does it take to receive documents from LegalZoom?

The time it takes to receive documents from LegalZoom varies by service type and state processing times. Typically, customers can expect to receive their documents within a few business days after filing, but this may be longer for certain states or based on the complexity of the request.

Is LegalZoom a publicly traded company?

Yes, LegalZoom went public through an initial public offering (IPO) and is listed on the Nasdaq under the ticker symbol 'LZ'. The IPO was part of the company's strategy to raise capital for further development and expansion of its services.

What are the future plans for LegalZoom?

LegalZoom aims to continue expanding its product offerings and improve user experience by investing in technology and customer support. Future plans may include the introduction of new legal services, enhanced digital features, and broader integration with other business solutions to solidify its position as a leader in online legal services.

What are the hours of operation for LegalZoom?

LegalZoom's customer service is typically available during regular business hours, Monday through Friday, with some support options available on weekends. Their online platform is accessible 24/7, allowing users to complete transactions and access information at their convenience.

What does LegalZoom.com, Inc. do?

LegalZoom.com, Inc. is a technology-enabled platform that provides online legal services to individuals and small businesses. It offers a variety of legal documents, business formation services, wills, trademarks, and various personalized legal advice through a network of licensed attorneys. The company aims to make legal services more accessible and affordable by simplifying the process and providing customers with user-friendly tools.

What is LegalZoom's commitment to customer service?

LegalZoom is committed to high-quality customer service, offering support through various channels, including phone, live chat, and email. Their representatives are trained to assist customers with inquiries and provide guidance throughout the legal process, reinforcing a positive customer experience.

What is LegalZoom's policy on data privacy?

LegalZoom places a strong emphasis on data privacy and security. The company adheres to strict data protection regulations, ensuring that customer information is kept confidential and used only for intended purposes. LegalZoom employs advanced security measures to safeguard sensitive data.

What is LegalZoom's pricing structure?

LegalZoom operates on a tiered pricing model, which varies depending on the specific service requested. While some basic documents and services are available for a flat fee, additional services, consultations, or packages may come at different price points. Transparent pricing is a core aspect of LegalZoom's offerings, allowing customers to understand their costs upfront.

What types of services does LegalZoom offer?

LegalZoom offers a wide range of legal services, including business formation (e.g., LLCs, corporations), trademark registrations, estate planning services (such as wills and powers of attorney), and various legal documents for personal and business use. Additionally, the company provides access to licensed attorneys for personalized legal advice.

When was LegalZoom founded?

LegalZoom was founded in 2001 by Brian Liu, Brian P. Lee, and Edward D. J. Smith. The company started as an online provider of legal documents and services and has since grown into one of the leading technology-based legal service companies, disrupting traditional legal practices.

Where is LegalZoom headquartered?

LegalZoom is headquartered in Glendale, California. This location serves as the central hub for its operations, encompassing product development, customer service, and corporate management.

What is the current price of LegalZoom.com, Inc. - Common Stock?

The current price of LegalZoom.com, Inc. - Common Stock is 8.870

When was LegalZoom.com, Inc. - Common Stock last traded?

The last trade of LegalZoom.com, Inc. - Common Stock was at 4:00 pm EDT on April 2nd, 2025