Articles from Salesforce

Salesforce Announces Third Quarter Fiscal 2025 Results
Salesforce (NYSE: CRM), the #1 AI CRM, today announced results for its third quarter fiscal 2025 ended October 31, 2024.
By Salesforce · Via Business Wire · December 3, 2024
Salesforce Grants Equity Awards to Tenyx, PredictSpring, and Zoomin Employees Under Its Inducement Equity Incentive Plan
Salesforce (NYSE: CRM), the #1 AI CRM, today announced it has granted equity awards under its 2014 Inducement Equity Incentive Plan (the "Plan") to new employees who joined Salesforce in connection with the acquisitions of Tenyx, PredictSpring, and Zoomin. The Plan was adopted by the Salesforce Board of Directors in July 2014, in accordance with New York Stock Exchange Rule 303A.08.
By Salesforce · Via Business Wire · November 25, 2024
Salesforce Introduces Agentforce Testing Center: First-of-Its-Kind AI Agent Lifecycle Management Tooling for Testing Autonomous AI Agents at Scale
Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced agentic lifecycle management tools to automate Agentforce testing, prototype agents in secure Sandbox environments, and transparently manage usage at scale.
By Salesforce · Via Business Wire · November 20, 2024
Fisher & Paykel Chooses Salesforce Agentforce to Boost Global Customer Sales and Service
Salesforce (NYSE: CRM), the world's #1 AI CRM, today announced that luxury appliance manufacturer Fisher & Paykel, will deploy Agentforce to scale its customer support team with autonomous agents — taking actions like answering frequently asked questions, scheduling service appointments, and more, freeing up human agents' time for higher value tasks.
By Salesforce · Via Business Wire · November 20, 2024
Salesforce Announces Timing of its Third Quarter Fiscal 2025 Results Conference Call
Salesforce (NYSE: CRM), the #1 AI CRM, today announced that its third quarter fiscal year 2025 results will be released on Tuesday, Dec. 3, 2024, after the close of the market. The company will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) to discuss its financial results with the investment community. A live webcast and replay of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.
By Salesforce · Via Business Wire · November 12, 2024
Salesforce’s Agentforce Is Here: Trusted, Autonomous AI Agents to Scale Your Workforce
Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced the general availability of Agentforce, a new layer on the Salesforce Platform that enables companies to build and deploy AI agents that can autonomously take action across any business function. Agentforce goes beyond chatbots and copilots, using advanced reasoning abilities to make decisions and take action, like resolving customer cases, qualifying sales leads, and optimizing marketing campaigns. Agentforce doesn’t depend on human engagement to get work done; these agents can be triggered by changes in data, business rules, pre-built automations, or signals via API calls from other systems. Companies like OpenTable, Saks, and Wiley are using Agentforce today to augment their employees, expand their workforce, and improve customer experiences.
By Salesforce · Via Business Wire · October 29, 2024
Salesforce and NVIDIA Forge Strategic Collaboration to Advance AI Agent Innovation
Salesforce (NYSE: CRM) and NVIDIA today announced a strategic collaboration to develop advanced AI capabilities for the enterprise with autonomous agent and interactive avatar experiences. The companies will work together to deliver optimized predictive and generative AI workflows by bringing together the NVIDIA AI platform, which includes accelerated computing and AI software, with the Salesforce Platform and Agentforce. With this collaboration, Agentforce agents will enable new insights and improved productivity across the sales, service, marketing, and IT teams that rely on the industry-leading Salesforce CRM as the one place for all their customer data.
By Salesforce · Via Business Wire · September 17, 2024
Salesforce Introduces Agentforce Partner Network — The World’s First Agent Ecosystem
Salesforce (NYSE: CRM), the #1 AI CRM, today announced the Agentforce Partner Network, a global ecosystem of leading partners building new third-party AI agents and agent actions for Agentforce. Customers can easily install these trusted third-party extensions from the Salesforce AppExchange to customize Agentforce’s out-of-the-box agents, build new agents with specific skills, or deploy partner-built agents for specialized industry, line of business, or functional use cases. This ecosystem extends Agentforce's ability to plan and reason across a broad network of technology and data providers to accomplish complex tasks and get more done on behalf of users.
By Salesforce · Via Business Wire · September 17, 2024
Salesforce Data Cloud Momentum Soars with Rising Adoption and New Innovation That Brings Trusted Data to Agentforce
Salesforce (NYSE: CRM) continues to build momentum with Data Cloud, the heartbeat of the Salesforce Platform and foundation of Agentforce. The growth is fueled by strong business demand for unified data to deliver more personalized, contextually relevant, and timely customer experiences across the Customer 360 applications, Flow, analytics and Agentforce, Salesforce’s groundbreaking suite of autonomous AI agents.
By Salesforce · Via Business Wire · September 17, 2024
Salesforce Expands Partnership with Saks Fifth Avenue
Salesforce (NYSE: CRM), the #1 AI CRM, today announced an expanded collaboration with premier luxury fashion destination Saks Fifth Avenue to transform its luxury shopping experience using the Salesforce Platform, including Customer 360 apps and, soon, Data Cloud and Agentforce. With a deeper understanding of customer preferences and a seamless customer journey, Saks will be able to deliver even more personalized service, foster greater customer loyalty, and push the boundaries of traditional retail experiences.
By Salesforce · Via Business Wire · September 17, 2024
Salesforce and Google Cloud Join Forces to Deliver Autonomous AI Agents That Collaborate Across Salesforce and Google Workspace
Salesforce (NYSE: CRM), the #1 AI CRM, and Google Cloud today announced an expanded partnership to create Salesforce Agentforce Agents that help people collaborate securely across Salesforce Customer 360 and Google Workspace apps. Salesforce’s launch of Agentforce extends the existing bidirectional integrations between Salesforce and Google Workspace, allowing mutual customers to easily deploy autonomous agents that can take action and work seamlessly in the apps they use every day, all backed by robust privacy and user data protections already in place across Salesforce and Google Workspace.
By Salesforce · Via Business Wire · September 17, 2024
Salesforce Gives $23M to Education to Help the AI Generation Unlock Critical Skills
Salesforce (NYSE: CRM), the world’s #1 AI CRM, ahead of the company’s annual Dreamforce conference, today announced $23 million in new grants to U.S. school districts and global education nonprofits to equip students with the skills needed for future success. Salesforce’s 12-year commitment to education has now reached $150 million in grants to schools across the country. And, Marc and Lynne Benioff will donate an additional $3 million to DonorsChoose to support public education in Hawai’i, building on two decades of philanthropic giving in the state.
By Salesforce · Via Business Wire · September 16, 2024
Salesforce Unveils Agentforce–What AI Was Meant to Be
Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled Agentforce, a groundbreaking suite of autonomous AI agents that augment employees and handle tasks in service, sales, marketing, and commerce, driving unprecedented efficiency and customer satisfaction. Agentforce enables companies to scale their workforces on demand with a few clicks. Agentforce’s limitless digital workforce of AI agents can analyze data, make decisions, and take action on tasks like answering customer service inquiries, qualifying sales leads, and optimizing marketing campaigns. With Agentforce, any organization can easily build, customize, and deploy their own agents for any use case across any industry. The future of AI is agents, and it’s here.
By Salesforce · Via Business Wire · September 12, 2024
Salesforce Announces Quarterly Dividend
Salesforce (NYSE: CRM), the #1 AI CRM, today announced that its board of directors declared a quarterly cash dividend of $0.40 per share. The dividend is payable October 8, 2024, to stockholders of record on September 18, 2024.
By Salesforce · Via Business Wire · September 5, 2024
Salesforce Signs Definitive Agreement to Acquire Own Company
Salesforce (NYSE: CRM), the world's #1 AI CRM, today announced it has signed a definitive agreement to acquire Own Company, a leading provider of data protection and data management solutions. Own empowers organizations to ensure the availability, security, and compliance of mission-critical data, while unlocking new ways to gain deeper insights from this data. Under the terms of the agreement, Salesforce will acquire Own for approximately $1.9 billion in cash, net of the value of the approximately 10% of outstanding shares currently owned by Salesforce, subject to customary purchase price adjustments.
By Salesforce · Via Business Wire · September 5, 2024
Salesforce Announces Timing of Its Second Quarter Fiscal 2025 Results Conference Call
Salesforce (NYSE: CRM), the #1 AI CRM, today announced that its second quarter fiscal year 2025 results will be released on Wednesday, Aug. 28, 2024, after the close of the market. The company will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) to discuss its financial results with the investment community. A live webcast and replay of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.
By Salesforce · Via Business Wire · August 7, 2024
Salesforce and Workday Form Strategic Partnership, Unveil New AI Employee Service Agent
Salesforce (NYSE: CRM), the #1 AI CRM, and Workday, Inc. (NASDAQ: WDAY), a leading provider of solutions to help organizations manage their people and money, today announced plans for a new AI employee service agent that will automate time-consuming tasks, provide personalized support, and surface data-driven insights that help employees work smarter and faster.
By Salesforce · Via Business Wire · July 24, 2024
Salesforce Announces Quarterly Dividend
Salesforce (NYSE: CRM), the #1 AI CRM, today announced that its board of directors declared a quarterly cash dividend of $0.40 per share. The dividend is payable July 25, 2024, to stockholders of record on July 9, 2024.
By Salesforce · Via Business Wire · June 27, 2024
Yale Chief Executive Leadership Institute Honors Marc Benioff with Legend in Leadership Award
Salesforce, the #1 AI CRM, announced that its Chair and CEO Marc Benioff received the Yale Legend in Leadership Award at the Yale CEO Summit. The distinction recognizes his visionary leadership and profound commercial impact around the world.
By Salesforce · Via Business Wire · June 20, 2024
Salesforce Announces Annual Stockholders Meeting to be Held Virtually on Thursday, June 27, 2024
Salesforce (NYSE: CRM), the #1 AI CRM, announced the company's annual meeting of stockholders will be held on Thursday, June 27, 2024, at 11:00 a.m. (PT) / 2:00 p.m. (ET). This year’s meeting is a virtual stockholder meeting conducted exclusively via a live audio webcast at www.virtualshareholdermeeting.com/CRM2024. As described in the proxy materials previously distributed, stockholders as of the close of business on May 1, 2024, the record date, are entitled to participate in the Annual Stockholders Meeting. To participate, stockholders will need the 16-digit control number included in the proxy materials delivered to such stockholders. An option to attend as a guest will be available if you are not a current stockholder.
By Salesforce · Via Business Wire · June 13, 2024
Salesforce Unveils New Einstein 1 Marketing and Commerce Innovations to Power the Complete Customer Journey with Unified Data and Trusted AI
Today at Connections, Salesforce (NYSE: CRM), the #1 AI CRM, expanded its Einstein Copilot capabilities by introducing new features for marketers and merchants. Einstein Copilot, Salesforce’s trusted and reliable conversational AI assistant, now helps businesses of all sizes with daily marketing and merchandising tasks, in addition to its existing functionalities for sales and service. Salesforce also revealed new tools for unifying business and commerce data, along with a new AI-powered personalization decision engine that helps companies personalize customer interactions at every touchpoint using data from any source.
By Salesforce · Via Business Wire · May 22, 2024
Salesforce Announces Timing of its First Quarter Fiscal 2025 Results Conference Call
Salesforce (NYSE: CRM), the global leader in CRM, today announced that its first quarter fiscal year 2025 results will be released on Wednesday, May 29, 2024, after the close of the market. The company will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) to discuss its financial results with the investment community. A live webcast and replay of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.
By Salesforce · Via Business Wire · May 8, 2024
Salesforce Unveils Zero Copy Partner Network, an Ecosystem Committed to Secure, Bidirectional Zero Copy Integration with Salesforce Data Cloud
Salesforce (NYSE: CRM) today announced the Salesforce Zero Copy Partner Network, a global ecosystem of technology and solution providers building secure, bidirectional zero copy integrations with Salesforce Data Cloud so that data can be actioned across the Salesforce Einstein 1 Platform. Salesforce also unveiled innovations including new zero copy support for open data lakes and lakehouses utilizing the Apache Iceberg open table format, as well as added zero copy support for ISV partners developing data kits to distribute their valuable data sets to Data Cloud customers.
By Salesforce · Via Business Wire · April 25, 2024
IHG Hotels & Resorts Aims to Boost Guest Loyalty with Salesforce
Today, Salesforce (NYSE: CRM), the #1 AI CRM, announced an expanded relationship with IHG Hotels & Resorts (NYSE: IHG, LON: IHG), one of the world’s leading hotel companies with more than 6,000 hotels across 19 global brands, to drive guest loyalty through its IHG One Rewards program and unlock efficiencies, deeper personalization, and faster innovation.
By Salesforce · Via Business Wire · April 22, 2024
Salesforce Grants Equity Awards to Spiff Employees Under Its Inducement Equity Incentive Plan
Salesforce (NYSE: CRM), the #1 AI CRM, today announced it has granted equity awards under its 2014 Inducement Equity Incentive Plan (the "Plan") to new employees who joined Salesforce in connection with the acquisition of Spiff. The Plan was adopted by the Salesforce Board of Directors in July 2014, in accordance with New York Stock Exchange Rule 303A.08.
By Salesforce · Via Business Wire · March 22, 2024