ServiceNow is a leading provider of digital workflows that help organizations streamline their operations and enhance productivity. The company's cloud-based platform enables businesses to automate and manage various processes, such as IT service management, human resources, customer service, and security operations. By integrating various functions into a single platform, ServiceNow empowers organizations to improve service delivery, accelerate decision-making, and enhance employee and customer experiences. The company's solutions are designed to be scalable and adaptable, catering to the needs of enterprises across diverse industries as they navigate their digital transformation journeys. Read More
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Knowledge 2026 – Today, FedEx (NYSE: FDX) and ServiceNow (NYSE: NOW), the AI control tower for business reinvention, are furthering their collaboration by embedding trusted logistics intelligence from FedEx Dataworks — the insights and intelligence platform moving FedEx beyond transportation — directly into existing ServiceNow Source-to-Pay (S2P) journeys as well as building net-new Supply Chain Management workflows. The companies will seek to optimize workflows to improve supply chain visibility, exception management, and customer experiences, beginning with a suite of procurement solutions.
— Knowledge 2026 — Today, at ServiceNow’s annual customer and partner event, Knowledge 2026, ServiceNow (NYSE: NOW), the AI control tower for business reinvention, gave enterprises a way out of AI chaos, turning AI ambition into AI execution across every workflow, system, and department. The updates span AI Control Tower, Autonomous Workforce, data intelligence, and security capabilities, giving enterprises a single platform that delivers the entire AI value chain, from data to decision to execution and trust.
Knowledge 2026 -- Today, at ServiceNow’s annual customer and partner event, Knowledge 2026, Lenovo (HKSE: 992) and ServiceNow (NYSE: NOW), the AI control tower for business reinvention, announced an expanded multi-year strategic agreement to enable enterprises to reduce IT support costs, accelerate employee productivity, improve operational control, and strengthen governance through AI-native workflow automation.
Knowledge 2026 — ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today announced an expansion of its strategic partnership with Microsoft that brings order to the chaos of AI agent sprawl. The partnership includes a deepened product integration between ServiceNow AI Control Tower and Microsoft Agent 365, extending AI Control Tower’s existing governance across Azure-backed Microsoft Foundry and Copilot Studio to Microsoft Agent 365’s AI agent ecosystem. ServiceNow AI specialists will also be available in the Microsoft Agent 365 Marketplace, allowing the ServiceNow Autonomous Workforce to operate across the Microsoft 365 tools that employees use.
Knowledge 2026 — Today, at ServiceNow’s annual customer and partner event, Knowledge 2026, ServiceNow (NYSE: NOW), the AI control tower for business reinvention, launched Autonomous Security & Risk to govern every AI agent, identity, and connected asset. Armis delivers continuous asset intelligence across code, IT, OT, IoT, and connected assets. Veza provides fine-grained visibility, intelligence, and governance for human and non-human identities. The result of this combination is one of the most complete security, risk, and compliance platforms in enterprise AI.
Knowledge 2026 -- Today, at ServiceNow’s annual customer and partner event, Knowledge 2026, ServiceNow (NYSE: NOW), the AI control tower for business reinvention, expanded its AI Control Tower offering with new capabilities that give enterprises control over every AI system, agent, and workflow, regardless of where it runs.
Knowledge 2026 — Today, at ServiceNow’s annual customer and partner event, Knowledge 2026, ServiceNow (NYSE: NOW), the AI control tower for business reinvention, announced a major expansion of its Autonomous Workforce, launching new AI specialists for IT, customer relationship management (CRM), employee service teams, and security and risk. Together with the previously announced L1 IT Service Desk AI Specialist, which is now available, these AI specialists complete end-to-end processes alongside humans to autonomously resolve cases, contain threats, manage incidents, and handle high-volume employee requests.
Knowledge 2026 — Today, at ServiceNow’s annual customer and partner event, Knowledge 2026, ServiceNow (NYSE: NOW), the AI control tower for business reinvention, introduced AI Learning Guide and SimStudio within ServiceNow University, an AI learning platform transforming workforce development for the AI era. The new capabilities give customers, partners, and individual learners, including ServiceNow’s own global workforce, a faster, more personalized path to building real-world skills on the ServiceNow AI Platform.
Knowledge 2026 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2026, ServiceNow (NYSE: NOW), the AI control tower for business reinvention, introduced ServiceNow Otto, a new AI experience that combines the intelligence of Now Assist, Moveworks, and AI Experience to complete work across every department and system. Employees, partners, and customers ask. ServiceNow Otto handles the rest.
New integration and enhanced partnership with ServiceNow enable secure, real-time autonomous AI execution without requiring data transfers, while maintaining full governance across hybrid environments.
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